INFO LETTER

IMPORTANT INFO – SHORT OVERVIEW

Dear Ultranaut,

in order to make your Ultra Europe experience extraordinary & worry-free, we have listed useful information for your festival attendance, accommodation stay, transfers, etc.

Please take the time to read detailed info provided below! πŸ™‚

HIGHLIGHTS:

  • Check-in for the apartments is at the listed Check-in points (depending on the booked accommodation zone), where the exact address of the apartment will be revealed to you.
  • Check-in for the hostels and hotels is at the reception of booked accommodation facility.
  • Standard check-in hours in Croatia are from 3 PM till 11 PM. Late check-in must be announced in advance! Early check-in cannot be announced / you cannot check-in into your accommodation unit prior to booked date or time.
  • Check-out time is at your booked departure date by 10 AM. Staying in accommodation after check-out time is considered as an extra day of stay and will be the subject of extra charges. Early check-out must be announced in advance.
  • Security deposit (deposit amount & payment obligation depending on booked accommodation unit) will be collected upon arrival to your accommodation and will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).
  • Valid coded voucher (booking details with QR code / e-ticket) together with matching passport or ID is required for accommodation check-in, festival wristband exchange, as well as for the all other booked tickets, extras or services. Have in mind that any service won’t be provided to the person without valid voucher – you cannot use the voucher / e-ticket of another person.
  • If you haven’t booked an airport transfer or festival shuttle pass in advance, you will be able to purchase it on the spot – at Travel2Ultra Check-in points. However, please be aware that all services are subject to availability.
  • Credit card payments only are accepted on Travel2Ultra check-in points / no cash payments available.

FAQs: https://travel2ultra.com/faq

Ultra Europe festival FAQs: https://help.ultraeurope.com

HOUSE RULES & GDPR Notice

General Accommodation House Rules

We would like to inform you about some general house rules valid in accommodation facilities in the Republic of Croatia in order to make your stay enjoyable.

– In the Republic of Croatia you will be staying in different accommodation facilities offered (based on your confirmed reservation), which have common house rules. Facilities with more specific house rules (other than general house rules provided here) will have those house rules listed, so please pay attention to any specific house rules provided in the facility.

– If you do not obey the house rules, your accommodation stay might be terminated immediately. Should this happen, you will not be entitled to any refunds of the payment or additional costs.

– Only properly registered guests, who accepted house rules, can stay in the provided accommodation facilities. Unregistered guests / visitors are not allowed in accommodation facilities.

– If you plan on arriving after the official check-in hours, only pre-announced late check-in into accommodation facilities will be available.

– Guests are responsible for their own behaviour and liable for any damages caused.

– Owner/Agency is not responsible for any loss or theft of guests’ personal belongings and valuables.

– All the apartments in our offer are equipped with linens and bathroom towels. However, it is recommended to take an additional towel.

– The hostels offer only basic bedlinen, therefore please bring your own towels.

 

 BASIC RULES OF BEHAVIOUR IN ACCOMMODATION:

  • It is forbidden to destroy accommodation property, cause noise or disturb other guests.
  • It is strictly forbidden to make noise from 22:00 (10 PM) to 8:00 (8 AM).
  • Guests are obliged to leave accommodation in the same condition as it was upon their arrival.
  • Only registered guests can stay in accommodation facilities. If an unregistered person will be found staying with you, your stay will be terminated without possibility of complaint, refund or recompense.
  • It is forbidden to take towels, blankets and other items from the room or apartment to the beach.
  • Please look after the accommodation property. You are responsible for any damage caused.
  • Smoking is not allowed inside accommodation facilities.
  • When leaving accommodation, close windows and lock the entrance door. Turn off all electric appliances (air conditioning, etc…), water and gas.
  • Upon checking-out, all accommodation facilities are inspected by the owner/agency personnel.
  • Return accommodation keys to the owner/landlord/reception when checking out.
  • It is not permitted to bring animals, except if previously arranged with the reception desk personnel or with the owner.
  • For hygienic reasons, please throw garbage out of the apartment/house daily (into available outdoor garbage bins or containers) because of high temperatures in the summer.
  • In some facilities there might be a security deposit (amount depends on accommodation facility) as an insurance of possible disappearance, damages and destruction of accommodation facility. The security deposit is either returned or retained by the owner/agency/hotel as the compensation for possible damage.
  • The house rules are an integral part of the Terms & conditions that guests are requested to read as an indication of their acceptance.
  • If you have any wishes, compliments or complaints, please contact the reception/owner/agency.

IF CERTAIN HOUSE RULES ARE BROKEN, POLICE MIGHT BE INFORMED!

GDPR Notice

In accordance with General Data Protection Regulation – GDPR, we must inform you that when placing a reservation and at check-in into accommodation facility you agree to present your personal identification documents, i.e. submit your personal data (first and last name, type and number of your personal identification document, gender, state and address of residence, with date of birth and citizenship), all for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor (Law on sojourn tax, National Gazette 152/08).

The personal data is collected for statistic processing and is used by the Tourist boards, public authorities and Ministries relating to this procedure (Ministry of tourism and Tourist inspection, Ministry of internal affairs and Ministry of finances – Customs authorities).

Each unauthorized usage, publication, change, processing, reproduction, distribution, recording or assignment or any other form of unauthorized usage of such personal data is strictly prohibited.

A complaint in regard of processing of your personal data may be submitted by email: [email protected]

eVISITOR (www.evisitor.hr) IS CROATIAN NATIONAL INFORMATION SYSTEM FOR CHECK-IN AND CHECK-OUT OF TOURISTS. For more information about eVisitor contact Croatian National Tourist Board ([email protected]) or visit local tourist board office.

NOTE: If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

CHECK-IN

General Check-in Instructions

GENERAL ACCOMMODATION CHECK-IN HOURS: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)
CHECK-OUT from ACCOMMODATION: at booked departure date by 10:00 (10 AM)

  • If you are staying in some of our HOTELS or HOSTELS: Please proceed directly to the booked accommodation (check the address of booked accommodation listed below as your accommodation check-in is at hotel / hostel reception).
  • If you are staying in BEACHVILLE CAMPSITE (camping / standard tents, campervan pitches, Glamping Bell Tents, all types of Beach Houses): Please proceed directly to the Beachville as your accommodation check-in is in the campsite.
  • If you are staying in APARTMENTS: Register at your check-in point, where the address and directions to your apartment will be given to you (depending on booked accommodation zone – Check-in point 1 (Split city centre) for those staying in zones SPLIT 1, SPLIT 2 & PODSTRANA; Check-in point 2 (Split Airport) for those staying in zones KASTELI & SOLIN).


CHECK-IN POINT 1 (SPLIT CITY CENTRE) NUMBER: +385 95 5581 659

CHECK-IN POINT 2 (SPLIT AIRPORT) NUMBER: +385 95 5581 657
BEACHVILLE (CAMPSITE) NUMBER: +385 95 5581 665
*Check-in points phone numbers will be active from 06.07.2022.

TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]
Please note that there will be NO CHECK-IN to the accommodation after 23:00 (11 PM) unless previously requested/announced.
Early check-in cannot be announced – standard check-in hours for accommodation in Croatia starting at booked arrival date from 3 PM. You cannot check-in into your accommodation unit prior to booked date or time.

For more detailed check-in info please check the specific details listed for your CHECK-IN POINT!

NOTE! Your festival wristband won’t be waiting for you in the accommodation facility – you need to pick it up at wristband exchange point. Detailed instructions are provided in “ULTRA EUROPE FESTIVAL TICKET/WRISTBAND” section – please check below.

CHECK-IN POINT 1 (SPLIT city centre)

CHECK-IN POINT 1 (SPLIT CITY CENTRE – BUS STATION SUKOISANSKA):
Address: Ivana Gundulica 33, 21000 SPLIT, Croatia
LOCATION: https://goo.gl/maps/WY8sdGrYooSBY19C7

OPERATING HOURS:

  • 06.07.2022. (Wednesday): 10:00 – 00:00 (10AM – midnight)
  • 07.07.2022. (Thursday): 10:00 – 00:00 (10AM – midnight)
  • 08.07.2022. (Friday): 10:00 – 00:00 (10AM – midnight)

*Standard accommodation check-in hours starts from 15:00 (3PM) / accommodation check-in prior listed time cannot be guaranteed.
** If your booked apartment arrival (check-in) date is before 06.07.2022. or after 08.07.2022., you will receive all special instructions via e-mail latest by 01.07.2022.

WHAT CAN I GET THERE?

  • Festival shuttle bus passes purchases & vouchers exchange
  • Also available for purchase: Local transfers (from check-in point to your accommodation), returning airport transfers, boat parties (until sold out)
  • Accommodation check-in for apartments in zones: SPLIT 1, SPLIT 2, STOBREC, PODSTRANA
  • Any info or help needed
  • …

CHECK-IN POINT 1 (SPLIT CITY CENTRE) NUMBER: +385 95 5581 659
*Check-in point phone number will be active from 06.07.2022.

TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT FOR APARTMENTS: Will be collected upon arrival to your accommodation by the OWNER/LANDLORD; AMOUNT: 50€ per person or 400HRK (Croatian Kuna) per person (please prepare the exact amount / cash only), which will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

The OWNER/LANDLORD will ask you to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

CHECK-IN POINT 2 (SPLIT airport)

CHECK-IN POINT 2 (SPLIT airport):
Address: Cesta dr. Franje Tudmana 1270, 21217 Kastel Stafilic, Croatia
LOCATION: https://goo.gl/maps/L8iQ6bzATgwxrgcS7
WHERE EXACTLY? ELITE TRAVEL point at Split Airport

OPERATING HOURS:

  • 06.07.2022. (Wednesday): 09:00 – 23:30 (9AM – 11:30PM)
  • 07.07.2022. (Thursday): 09:00 – 23:30 (9AM – 11:30PM)
  • 08.07.2022. (Friday): 09:00 – 23:30 (9AM – 11:30PM)

*Standard accommodation check-in hours starts from 15:00 (3PM) / accommodation check-in prior listed time cannot be guaranteed.
** If your booked apartment arrival (check-in) date is before 06.07.2022. or after 08.07.2022., you will receive all special instructions via e-mail latest by 01.07.2022.

WHAT CAN I GET THERE?

  • Festival shuttle bus passes purchases & vouchers exchange
  • Claiming pre-ordered transfers to Check-in point 1 & Beachville and last-minute airport transfers purchases (until sold out)
  • Also available for purchase: Local transfers (from check-in point to your accommodation if staying in zones Kasteli or Solin), returning airport transfers, boat parties (until sold out)
  • Accommodation check-in for apartments in zones: KASTELI
  • Any info or help needed
  • …

CHECK-IN POINT 2 (SPLIT AIRPORT) NUMBER: +385 95 5581 657
*Check-in point phone number will be active from 06.07.2022.

TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT FOR APARTMENTS: Will be collected upon arrival to your accommodation by the OWNER/LANDLORD; AMOUNT: 50€ per person or 400HRK (Croatian Kuna) per person (please prepare the exact amount / cash only), which will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

The OWNER/LANDLORD will ask you to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

BEACHVILLE CAMPSITE (for Beachville guests only!)

Ultra Europe’s official campsite BEACHVILLE:
Address: Kamp Galeb, Vukovarska 7, 21310 Omis, Croatia
LOCATION: https://goo.gl/maps/Yj6udTVmDX9oH9P2A

GENERAL OPERATING HOURS:

  • 06.07.2022. (Wednesday): 11:00 – 00:30 (11AM – 12:30AM)
  • 07.07.2022. (Thursday): 11:00 – 00:30 (11AM – 12:30AM)
  • 08.07.2022. (Friday): 11:00 – 00:30 (11AM – 12:30AM)
  • 09.07.2022. (Saturday) & 10.07.2022. (Sunday): available on call only (+385 95 5581 665)
  • 11.07.2022. (Monday): 04:00 – 15.00 (4AM – 3PM)
  • 12.07.2022. (Tuesday): 04:00 – 15.00 (4AM – 3PM)

*Standard accommodation check-in hours starts from 15:00 (3PM) / accommodation check-in prior listed time cannot be guaranteed. Standard check-out hours for all Beachville accommodation facilites are on booked departure date by 10:00 (10AM).

WHAT CAN I GET THERE?

  • Accommodation check-in for all Beachville facilities
  • Festival shuttle bus passes purchases & vouchers exchange
  • Also available for purchase: returning airport transfers, boat parties (until sold out)
  • Any info or help needed
  • …

BEACHVILLE (CAMPSITE) NUMBER: +385 95 5581 665
*Check-in point phone number will be active from 06.07.2022.

TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]

When checking in please have prepared in advance:

  • COPY OF PASSPORT or ID CARD (both sides) of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)
  • SECURITY DEPOSIT (for details please check “Security deposit” under “BEACHVILLE CAMPSITE (CHECK-IN & OTHER SPECIAL INSTRUCTIONS)” section listed below)

NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service ([email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

 

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.

Please follow the strict no open fire and no glass policy throughout the Beachville camping: no glass bottles allowed in the camping area!

All guests who will disturb the Beachville house rules will be warned by our own camping security staff and accordingly sanctioned.


PLEASE READ ALL OTHER IMPORTANT BEACHVILLE INFO IN “BEACHVILLE CAMPSITE (CHECK-IN & OTHER SPECIAL INSTRUCTIONS)” SECTION BELOW.

BEACHVILLE CAMPSITE (CHECK-IN & OTHER SPECIAL INSTRUCTIONS)

Beachville accommodation check-in

  • Check-in to Ultra Europe Campsite Beachville is directly at the Beachville reception, according to your booked dates.
  • Standard accommodation check-in hours starts from 15:00 (3PM) / accommodation check-in prior listed time cannot be guaranteed.
  • You cannot check-in into your accommodation unit prior to booked date or time.
  • Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]

When checking in please have prepared in advance:

  • COPY OF PASSPORT or ID CARD (both sides) of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)
  • SECURITY DEPOSIT (for details please check β€œSecurity deposit” section listed below)

NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service ([email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

 

Beachville security deposit

SECURITY DEPOSIT: Will be collected upon arrival to your accommodation (please prepare the exact amount / cash only), and will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

  • The security deposit for all types of BEACH HOUSES is 300€ per house unit or 2.400HRK (Croatian Kuna) per house unit (please prepare the exact amount / cash only), which will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations). Obligatory final cleaning fee for the Beach Houses (payment on the spot) is 280HRK (Croatian Kuna) per house unit (card payments only).
  • The security deposit for all types of GLAMPING BELL TENTS is 50€ per person or 400HRK (Croatian Kuna) per person (please prepare the exact amount / cash only), which will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).
  • The security deposit for guests entering the Beachville with CAMPING VEHICLES / CAMPERVANS is 300€ per vehicle or 2.400HRK (Croatian Kuna) per vehicle (please prepare the exact amount / cash only), which will be returned when checking out, unless you have caused the damage in campsite with your vehicle (according to the House Rules and Regulations).
  • A security deposit for those renting the tents is 20€ per tent or 160HRK (Croatian Kuna) per tent (please prepare the exact amount / cash only) and will be returned on checkout, when you return the folded and undamaged tent to the campsite reception.

Beachville check-out

IMPORTANT CHECK-OUT NOTICE: Considering the time required for inspection of accommodation facilities and deposit returns, please proceed to reception 1 hour before planned departure from campsite (we wanna make sure that the check-out procedure will be done without stress and without risking you miss your booked flight or any other planned activity). If check-out before 05:00 (5 AM) is required from any Beachville facility, it MUST BE ANNOUNCED the day before your departure to Travel2Ultra staff at reception.

Beachville parking

Parking options for Beachville guests (please note that all options are subject to availability and that there are no parking spot pre-reservations):

1) BEACHVILLE PARKING:

Beachville guests are able to park their vehicles at Beachville parking lot by price of 80,00 HRK (approximately 10,00 EUR) per day (payments at campsite reception).

2) CITY PARKING OPTIONS:

City parking spots are available all around. According to the price list announced by City of Omis, current prices are: daily parking ticket in β€œParking zone 2” = 100,00 HRK (approximately 13,50 EUR); daily parking ticket in β€œParking zone 1” = 120,00 HRK (approximately 16 EUR).

Also, there is a large city parking lot within a 10-minute walking distance from the campsite. According to the price list announced by City of Omis, current prices are: 5,00 HRK per hour / 120,00 HRK per day (approximately 16 EUR).

Unfortunately, there are no reservations of parking spots (available on a first-come, first-served basis).

Beachville lockers & charging stations

Limited number of lockers with charging stations will be available on surcharge. Lockers can fit smaller items such as smaller bags, phones, tablets and laptops. Unfortunately, you cannot fit the whole backpack or suitcase in it. Locker rental price (per staying period, payment at campsite reception) is 230,00 HRK (approximately 30,00 EUR).

Beachville tent rentals

Please be aware that on-the-spot tent rentals cannot be guaranteed as we are running out of availability. Tents will be secured only for guests who pre-ordered the tent rental. If you are not bringing your own tent, please make sure you have secured your rented tent in time!

Our tents available for rental are in size for up to 2 people – tent size is 140Γ—220 cm (approx.). The tent rental include the tent only. Sleeping bags, mattresses or pillows are not provided. Tent rental period is equal to the validity of your CAMPING SPOT reservation. If 2 people sharing one rented tent – each person needs to have a valid camping reservation to be able to enter the Beachville.

Beachville campervan pitch reservations - special instructions

If you have reserved a campervan pitch*, on arrival you will need to temporary park your camping vehicle outside of the campsite. Once you check-in at the campsite reception and get the campervan pitch number, you will be able to enter the Beachville campsite with your campervan and head to your pitch number.

Pitches are suitable for all types of campervans or camping trailers. Electricity & water and sewage hook-up is available on each pitch.

*Include pitch only reservation / camping vehicles are not provided on our side!

Glamping Bell Tents - special instructions

Bedding and towels are not included in Glamping Bell Tent rental price – please bring your own.

If you decide not to bring your own bedding – limited number of bedding sets will be available for rental at campsite reception (on surcharge): 100,00 HRK per bedding set.

Beachville festival wristband exchange (for Beachville guests only!)

Special festival wristbands exchange (for Beachville guests only!) will be organized in Beachville campsite:
07.07.2022. (Thursday): 11:00 – 22.00 (11AM – 10PM)

IMPORTANT! Please note that you can exchange your ticket(s) only. You cannot exchange multiple tickets of other people – each person will need to exchange the coded voucher (e-ticket) for festival wristband in person, and will be asked to present a matching ID.

HOW: With CODED VOUCHER / e-ticket with your name listed (printed or code presented at your mobile device screen) and matching passport or ID card for identification.

NOTE: It will not be possible to enter the festival without the ticket/wristband so do not lose it. In case of loss, a new ticket / wristband will be charged at the regular selling price.

IMPORTANT! If you have a wristband credit (ticket deferred from Ultra 2020 edition), you must present both vouchers at the Travel2Ultra wristband exchange point together (wristband credit voucher + festival ticket voucher) in order to get topped up wristband. In case you forgot to present the vouchers together and get the wristband without the credit, please be aware that topping up at later phase (or wristband change once you will pick up your wristband) will not be possible.

If you don’t manage to exchange your coded voucher (e-ticket) for the festival wristband during listed hours, worry not – you can exchange it in front of the festival venue (Park mladezi) during wristband exchange points working hours listed below (in “General info” section).

GENERAL INFO

Ultra Europe festival ticket/wristband

HOW & WHERE DO I GET MY TICKET?

IMPORTANT! Please note that you can exchange your ticket(s) only. You cannot exchange multiple tickets of other people – each person will need to exchange the coded voucher (e-ticket) for festival wristband in person, and will be asked to present a matching ID.

HOW: With CODED VOUCHER / e-ticket with your name listed (printed or code presented at your mobile device screen) and matching passport or ID card for identification.

NOTE: It will not be possible to enter the festival without the ticket/wristband so do not lose it. In case of loss, a new ticket / wristband will be charged at the regular selling price.

 

WRISTBAND EXCHANGE FOR DESTINATION TICKETS, RESISTANCE TICKETS, 3 DAY GA, 3 DAY VIP, 1 DAY VIP & 1 DAY GA TICKETS PURCHASED FROM TRAVEL2ULTRA:

ULTRA EUROPE VENUE (PARK MLADEZI) – TRAVEL2ULTRA TICKET BOOTHS (check for the Travel2Ultra sign at ticket booths)
Address: Ul. Hrvatske Mornarice 12, 21000 Split, Croatia

Location: https://goo.gl/maps/q2UitJaacmjyBsWW8

WHEN:
07.07.2022. (Thursday): 15:00 – 22:00 (3PM – 10PM)
08.07.2022. (Friday): 15:00 – 03:00 (3PM – 3AM)
09.07.2022. (Saturday): 17:00 – 24:00 (5PM – midnight)
10.07.2022. (Sunday): 17:00 – 24:00 (5PM – midnight)

NOTE:

  • Wristband exchange will not be possible outside of listed working hours.
  • No entrance to main festival venue (Park mladezi) possible after 3AM (03:00).

IMPORTANT! If you have a wristband credit (ticket deferred from Ultra 2020 edition), you must present both vouchers at the Travel2Ultra wristband exchange point together (wristband credit voucher + festival ticket voucher) in order to get topped up wristband. In case you forgot to present the vouchers together and get the wristband without the credit, please be aware that topping up at later phase (or wristband change once you will pick up your wristband) will not be possible.


OTHER ULTRA WEEK EVENTS:

“Invite-Only” Opening Party
Date: July 07, 2022
*All attendees will receive special instructions via email.

Ultra Regatta
Location: Club 585, Brač
Date: July 11, 2022
Hours: 22:00 – 05:00
Wristband exchange: 20:00 – 03:00

Ultra Beach Hvar
Location: Carpe Diem Beach, Hvar
Date: July 12, 2022
Hours: 15:00 – 22:00
Wristband exchange: 13:00 – 21:00

RESISTANCE Hvar
Location: Carpe Diem Beach, Hvar
Date: July 12, 2022
Hours: 23:30 – 06:00
Wristband exchange: 22:30 – 03:00

RESISTANCE Vis Closing Party
Location: Fort George, Vis
Date: July 13, 2022
Hours: 22:00 – 04:00
Wristband exchange: 20:00 – 03:00

 

Please note that, due to security reasons, all events have NO RE-ENTRY POLICY – only one entrance per festival day is allowed.

 

CASHLESS WRISTBANDS SYSTEM (valid for 3 days of main event only):
https://help.ultraeurope.com/portal/en/kb/ultra-europe/payments

The Ultra Europe 3 Day wristband (for the main event at Park mladezi) is equipped with an electronic chip for cashless payment system. You can use cash and all regular credit cards to deposit the funds onto the chip – at Cashless booths at the venue.

Cash payments are NOT possible at the bars at the venue. Only payments with wristband cashless chip or with Mastercard & Maestro Card are possible.

Funds deposited on wristband with cashless chip will not be accepted at Ultra Europe events on the island of Brac, Hvar & Vis. 

The refund of the funds left on the wristband cashless chip can be claimed at the REFUND POINT at Park mladezi during the hours listed by the Ultra Europe festival organization team:

Wristband money refund will be available at all Top Up stations marked as TOP-UP during the festival until 02:00 AM. After the festival ends you can get a refund at the TOP UP station next to the VIP ENTRANCE. Working hours for the Refund Point on Monday is from 9 AM till 6 PM.

Please note that any refund of money left on your wristband won’t be possible after that time.

 

TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327

Airport transfers

If you have already purchased an Airport transfer:

ARRIVAL: Find a member of the Travel2Ultra team at the ARRIVALS or proceed to our check-in point. Travel2Ultra staff will point you to right transfer.

DEPARTURE: The returning transfer to the Split Airport will be organised if you have purchased the official Travel2Ultra airport transfer ticket. Airport transfer departures to the airport are from BEACHVILLE and from CHECK-IN POINT 1.

Please be aware that scheduled group airport transfers are not door to door service and operates between airport and our main check-in points only.


If you haven’t booked the Airport transfer:

Check the availability of Airport transfers and book your ticket at: https://travel2ultra.com/airport-transfers/

Transfers (subject to availability / available until sold out) will also be available for on-the-spot purchases at our check-in points. (Check-in points operating hours are as listed in “Check-in” section above).

 

AIRPORT TRANSFERS EMERGENCY NUMBER: +385 95 5581 662
*The number will be active from 06.07.2022.

TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327

Transfer to your accommodation

Once you’ve arrived to our check-in point and present your voucher to Travel2Ultra team you have multiple options how to reach your booked accommodation:

  1. Travel2Ultra passenger vans can take you directly from check-in point to your accommodation (available on surcharge). You may purchase this transfer at our check-in points (card payments only).
  2. Some of the apartments (and other facilities) are within walking distance from the check-in point and for those we recommend to walk there. Our team will assist you.
  3. Use your festival shuttle bus pass (in case you have purchased it).
  4. Use Uber or local taxi services.

NOTE: Please be aware that scheduled group airport transfers are not door to door service and operates between airport and our main check-in points only. (Check-in points operating hours are as listed in “Check-in” section above).

 

Festival shuttle

WHERE DO I CLAIM MY PRE-ORDERED FESTIVAL SHUTTLE PASS?

At our CHECK-IN POINTS with CODED VOUCHER and matching ID CARD or PASSPORT. (Check-in points operating hours are as listed in “Check-in” section above).

Detailed Festival shuttle bus info & pre-sale available at: https://travel2ultra.com/festival-shuttle/

NOTE:

  • Lost festival shuttle passes cannot be refunded or replaced.
  • Festival shuttle passes can be purchased on the spot, at our check-in points.
  • You need to exchange your voucher for shuttle bus pass at our check-in points (bus drivers will not accept vouchers)

 

FESTIVAL SHUTTLE EMERGENCY NUMBER: +385 95 5581 664
*The number will be active from 06.07.2022.

TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327

Boat Party

BOAT PARTY DEPARTURE POINT:

West Coast (Zapadna Obala);
Address: Obala Kneza Branimira, Split;

Location: https://goo.gl/maps/bsiv2q8mvZRfiBrE7

 

WHEN: At least 30 minutes before the Boat Party departure time (check the timing on your voucher)

HOW: With your CODED VOUCHER and matching passport/ID card for identification.

Please be patient during the voucher exchange & while embarking the boat!

Please be aware that your Boat Party ticket is valid for booked date & time only!

 

Boat Party info & tickets: https://travel2ultra.com/boat-party/

*All tickets are subject to availability. On-the-spot purchases will be available only for the dates&times which are not sold out in advance.

 

BASIC RULES:

  • It is not allowed to bring own food & drinks to the boat party.
  • No swimming & jumping off the boat allowed during the sailing time – the boat captain will make a swimming time stop so you’ll be able to jump of safely to the crystal clear sea (don’t forget to take your swimming suits & towels).
  • Unsuitable behaviour will not be tolerated and will be sanctioned – the skipper of the vessel must be obeyed as nautical rules apply on the boat parties!
  • In case of bad weather/force majeure, the boat may not be allowed to depart from the port. In such case we will organize and offer an alternate date. Make sure to register at the boat party check-in booth in order to register for the rescheduled boat party departure.

 

BOAT PARTY EMERGENCY NUMBER: +385 95 5581 663
*The number will be active from 06.07.2022.

TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327

Transfers to/from islands Brac, Hvar & Vis

JADROLINIJA CATAMARAN & FERRY LINES

HOW: With your e-ticket (will be sent to you with all instructions via email latest by 05.07.2022). Catamaran/ferry e-ticket can be printed or e-ticket code can be presented on your mobile phone screen while getting on board.

 

SPLIT DEPARTURE POINT:
Port of Split – Gat sv. Duje (the pier/mol in the port)
Address: Obala kneza Domagoja, Split;
Location: https://goo.gl/maps/aqfZEbjmMx83qp46A

 

BOL (BRAC ISLAND) DEPARTURE POINT:
Address: Bol Port – Riva bb, Bol;
Location: https://goo.gl/maps/r7Xwrohje14rPWTD7

 

HVAR DEPARTURE POINT:
Address: Hvar Port – Riva bb, Hvar;
Location: https://goo.gl/maps/hgkTanvPCc9aTvUH8

 

VIS DEPARTURE POINT:
Address: Vis Port – Setaliste stare Isse bb, Vis;
Location: https://goo.gl/maps/rqW5r2goRsvgeMTu7

 

Make sure to be there at least 30 minutes before the catamaran / ferry departure time.

Please be aware your e-ticket is valid for booked date & time only.

Please be patient while embarking the catamaran / ferry.

 

TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327

It is good to know

  • CLIMATE, TEMPERATURE AND SUITABLE CLOTHES:

– The average air temperature this time of the year is 25-30 Β°C, and the average sea temperature around 21-24 Β°C. We still recommend that you bring along some warmer clothes – you never know πŸ™‚

… please do not forget to bring sun lotion, sunglasses, hats…

  • CURRENCY: CROATIAN KUNA (approximate rates: HRK; 1 EURO = 7.5 HRK, 1 USD = 7.2 HRK)

The Currency exchange offices, banks and ATM machines are located throughout Split and surroundings. All venues, discotheques, restaurant etc. will accept Croatian Kuna only.

  • MEDICAL SERVICES: All the cost of medical expenses must be paid immediately. We recommend that you purchase travel insurance that covers the medical assistance abroad.
  • EMERGENCY: 112 is the common emergency telephone number that can be dialed free of charge from any fixed or mobile telephone in order to reach emergency services (ambulance, fire and rescue, police)
  • TIME ZONE: Time zone of Croatia is CEST
  • LANGUAGE: The official language is Croatian, but most people speak (decent) English.
  • SAFETY: Croatia is a relatively safe country, but we still recommend that you look after your personal belongings and your luggage. Check with the reception if there is a chance of renting a safe.

 

Here are the contact/emergency numbers:

CHECK-IN POINT 1 (SPLIT CITY CENTRE) NUMBER: +385 95 5581 659

CHECK-IN POINT 2 (SPLIT AIRPORT) NUMBER: +385 95 5581 657

BEACHVILLE (CAMPSITE) NUMBER: +385 95 5581 665

FESTIVAL SHUTTLE NUMBER: +385 95 5581 664

BOAT PARTY NUMBER: +385 95 5581 663

AIRPORT TRANSFERS NUMBER: +385 95 5581 662

*The phone numbers listed above will be active from 06.07.2022.

TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327

 

For all (additional) information regarding your arrival and stay, please visit our web page www.travel2ultra.com or contact us at [email protected].

WE WISH YOU A PLEASANT STAY!

 

Travel2Ultra.com / Collegium Mondial Travel d.o.o., Ulica gledalisca BTC 8, 1000 Ljubljana, Slovenia (EU)

 

HOTELS

ART HOTEL SPLIT

Your ACCOMMODATION CHECK-IN is directly at the hotel reception*:
*Other booked services will not be provided at the hotel reception. Instructions for claiming tickets and other additional services are provided in “General info” section.

ART HOTEL SPLIT:

Address: Slobode ul. 41, 21000 SPLIT, Croatia

LOCATION: https://goo.gl/maps/a6dN3hUb8EXcMpmM7

CHECK-IN to ACCOMMODATION: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)

CHECK-OUT from ACCOMMODATION: at booked departure day by 10:00 (10 AM)


TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT: The hotel management might demand a security deposit, collected upon arrival to your accommodation. Will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

You will be asked to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

BB RESIDENCE

Your ACCOMMODATION CHECK-IN is directly at the hotel reception*:
*Other booked services will not be provided at the hotel reception. Instructions for claiming tickets and other additional services are provided in “General info” section.

BB RESIDENCE:

Address: Ε ibenska ul. 13, 21000 SPLIT, Croatia

LOCATION: https://goo.gl/maps/Hbx2WTMJvS2gifxJ8

CHECK-IN to ACCOMMODATION: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)

CHECK-OUT from ACCOMMODATION: at booked departure day by 10:00 (10 AM)


TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT: The hotel management might demand a security deposit, collected upon arrival to your accommodation. Will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

You will be asked to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

HOTEL AS SPLIT

Your ACCOMMODATION CHECK-IN is directly at the hotel reception*:
*Other booked services will not be provided at the hotel reception. Instructions for claiming tickets and other additional services are provided in “General info” section.

HOTEL AS SPLIT:

Address: Kopilica 8a, 21000 SPLIT, Croatia

LOCATION: https://goo.gl/maps/B4UavXLpG7CXX5x79

CHECK-IN to ACCOMMODATION: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)

CHECK-OUT from ACCOMMODATION: at booked departure day by 10:00 (10 AM)


TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT: The hotel management might demand a security deposit, collected upon arrival to your accommodation. Will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

You will be asked to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

HOTEL CORNER

Your ACCOMMODATION CHECK-IN is directly at the hotel reception*:
*Other booked services will not be provided at the hotel reception. Instructions for claiming tickets and other additional services are provided in “General info” section.

HOTEL CORNER:

Address: Mazuranicevo setaliste 1, 21000 SPLIT, Croatia

LOCATION: https://goo.gl/maps/eWGPK4ePqGJwJYG28

CHECK-IN to ACCOMMODATION: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)

CHECK-OUT from ACCOMMODATION: at booked departure day by 10:00 (10 AM)


TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT: The hotel management might demand a security deposit, collected upon arrival to your accommodation. Will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

You will be asked to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

HOTEL CVITA

Your ACCOMMODATION CHECK-IN is directly at the hotel reception*:
*Other booked services will not be provided at the hotel reception. Instructions for claiming tickets and other additional services are provided in “General info” section.

HOTEL CVITA:

Address: Ul. Antuna Mihanovica 42F, 21000 SPLIT, Croatia

LOCATION: https://goo.gl/maps/iVvKjnbEr637DPb99

CHECK-IN to ACCOMMODATION: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)

CHECK-OUT from ACCOMMODATION: at booked departure day by 10:00 (10 AM)


TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT: The hotel management might demand a security deposit, collected upon arrival to your accommodation. Will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

You will be asked to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

HOTEL MARVIE

Your ACCOMMODATION CHECK-IN is directly at the hotel reception*:
*Other booked services will not be provided at the hotel reception. Instructions for claiming tickets and other additional services are provided in “General info” section.

HOTEL MARVIE:

Address: Periciceva ul. 1, 21000 SPLIT, Croatia

LOCATION: https://goo.gl/maps/whugQmUatwjPMjUC8

CHECK-IN to ACCOMMODATION: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)

CHECK-OUT from ACCOMMODATION: at booked departure day by 10:00 (10 AM)


TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT: The hotel management might demand a security deposit, collected upon arrival to your accommodation. Will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

You will be asked to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

HOTEL MONDO

Your ACCOMMODATION CHECK-IN is directly at the hotel reception*:
*Other booked services will not be provided at the hotel reception. Instructions for claiming tickets and other additional services are provided in “General info” section.

HOTEL MONDO:

Address: Kopilica ul. 5, 21000 SPLIT, Croatia

LOCATION: https://goo.gl/maps/w5tYsxbkRUPpTEna6

CHECK-IN to ACCOMMODATION: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)

CHECK-OUT from ACCOMMODATION: at booked departure day by 10:00 (10 AM)


TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT: The hotel management might demand a security deposit, collected upon arrival to your accommodation. Will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

You will be asked to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

HOTEL NEVA (PODSTRANA)

Your ACCOMMODATION CHECK-IN is directly at the hotel reception*:
*Other booked services will not be provided at the hotel reception. Instructions for claiming tickets and other additional services are provided in “General info” section.

HOTEL NEVA (PODSTRANA):

Address: Cesta Mutogras 26, 21312 Podstrana, Croatia

LOCATION: https://goo.gl/maps/NxvAo6jYaihLTYkq5

CHECK-IN to ACCOMMODATION: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)

CHECK-OUT from ACCOMMODATION: at booked departure day by 10:00 (10 AM)


TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT: The hotel management might demand a security deposit, collected upon arrival to your accommodation. Will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

You will be asked to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

HOTEL PRESIDENT SOLIN

Your ACCOMMODATION CHECK-IN is directly at the hotel reception*:
*Other booked services will not be provided at the hotel reception. Instructions for claiming tickets and other additional services are provided in “General info” section.

HOTEL PRESIDENT SOLIN:

Address: Ulica Petra Kresimira IV 11, 21210 SOLIN, Croatia

LOCATION: https://goo.gl/maps/iVhjuUbG8BB6B9u1A

CHECK-IN to ACCOMMODATION: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)

CHECK-OUT from ACCOMMODATION: at booked departure day by 10:00 (10 AM)


TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT: The hotel management might demand a security deposit, collected upon arrival to your accommodation. Will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

You will be asked to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

HOTEL PRESIDENT SPLIT

Your ACCOMMODATION CHECK-IN is directly at the hotel reception*:
*Other booked services will not be provided at the hotel reception. Instructions for claiming tickets and other additional services are provided in “General info” section.

HOTEL PRESIDENT SPLIT:

Address: Ante Starcevica 1, 21000 SPLIT, Croatia

LOCATION: https://goo.gl/maps/WKPT2Zt9e9KXyuqW8

CHECK-IN to ACCOMMODATION: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)

CHECK-OUT from ACCOMMODATION: at booked departure day by 10:00 (10 AM)


TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT: The hotel management might demand a security deposit, collected upon arrival to your accommodation. Will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

You will be asked to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

HOTEL SPLIT (PODSTRANA)

Your ACCOMMODATION CHECK-IN is directly at the hotel reception*:
*Other booked services will not be provided at the hotel reception. Instructions for claiming tickets and other additional services are provided in “General info” section.

HOTEL SPLIT (PODSTRANA):

Address: Strozanacka cesta 20, 21312 Podstrana, Croatia

LOCATION: https://goo.gl/maps/NP7ZHfVg1j2hTQZE7

CHECK-IN to ACCOMMODATION: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)

CHECK-OUT from ACCOMMODATION: at booked departure day by 10:00 (10 AM)


TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT: The hotel management might demand a security deposit, collected upon arrival to your accommodation. Will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

You will be asked to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

HOSTELS

HOSTEL NOVI

Your ACCOMMODATION CHECK-IN is directly at the hostel reception*:
*Other booked services will not be provided at the hostel reception. Instructions for claiming tickets and other additional services are provided in “General info” section.

HOSTEL NOVI:

Address: Ulica Cvite Fiskovica 3 (Ulica Matice hrvatske), 21000 SPLIT, Croatia

LOCATION: https://goo.gl/maps/YgCPEfK9PJmppkC49

CHECK-IN to ACCOMMODATION: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)

CHECK-OUT from ACCOMMODATION: at booked departure day by 10:00 (10 AM)


TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT: The hostel management might demand a security deposit, collected upon arrival to your accommodation. Will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

You will be asked to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.

HOSTEL SPINUT

Your ACCOMMODATION CHECK-IN is directly at the hostel reception*:
*Other booked services will not be provided at the hostel reception. Instructions for claiming tickets and other additional services are provided in “General info” section.

HOSTEL SPINUT:

Address: Spinutska 39, 21000 SPLIT, Croatia

LOCATION: https://goo.gl/maps/wJVS2fkeqnBdBk2a7

CHECK-IN to ACCOMMODATION: at booked arrival date between 15:00 – 23:00 (3 PM – 11 PM)

CHECK-OUT from ACCOMMODATION: at booked departure day by 10:00 (10 AM)


TRAVEL2ULTRA EMERGENCY NUMBER: +385 95 740 2327


IMPORTANT!

Late CHECK-IN (arrival after 11PM at booked arrival date): must be announced in advance, no later than 01.07.2022. to: [email protected]


When checking in please have prepared in advance:

  • PASSPORT or ID CARD of ALL guests staying in accommodation
  • CODED VOUCHERS (for accommodation purchased)

SECURITY DEPOSIT: The hostel management might demand a security deposit, collected upon arrival to your accommodation. Will be returned when checking out, unless there has been damage made to the accommodation (according to the House Rules and Regulations).

You will be asked to present your personal identification documents / submit your personal data for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor. If the guest refuse to present the personal identification documents, in accordance with legal regulations, will be rejected from accommodation with no possibility of refund or compensation for damages.

All accommodation facilities are run by certain HOUSE RULES. It is very important to respect the regulations – not causing damage, respecting the night quiet. The manager/owner is entitled to deny your stay in the accommodation in the case of disregarding the house rules.


NOTE! Only the BOOKING HOLDER is in charge to take over the documents at the check-in. If for any reason the booking holder will not be able to be present during the accommodation check-in (for example: arriving by later flight), please notify our customer service (
[email protected]) about this latest by 01.07.2022. The new person in charge will also need to present a copy of ID or passport of the listed booking holder.

IMPORTANT: Any booking, staying period or name changes will not be possible after 24.06.2022.